This Privacy Policy explains how The Deli application ("The Deli", "the App", "we", "our", or "us") collects, uses, stores, and protects information when you use our loyalty, rewards, and mobile ordering services.
By using The Deli application, you agree to the collection and use of information in accordance with this Privacy Policy.
To provide our services and improve your experience, we may collect information that you provide directly to us, including:
We only request information that is reasonably necessary to provide and improve the services available through The Deli application.
Your information may be used for purposes including:
The Deli may request access to your device location when required for features such as selecting a delivery address, identifying your location on a map, or finding nearby branches.
Location access is subject to your device permissions. You can enable or disable location access at any time through your device settings. Some features may not function correctly if location permission is disabled.
When you place an order through The Deli application, we may process information related to your order, including selected products, quantities, order amount, delivery or pickup information, branch, payment method, and order status.
Payments may be processed through authorized third-party payment service providers. The Deli does not directly store complete credit card or debit card details when payment information is handled by these payment providers.
The Deli provides loyalty and rewards services. We may maintain information regarding your loyalty account, including:
This information is used to operate and manage The Deli loyalty and rewards program.
The Deli may use push notifications to provide information about orders, loyalty points, rewards, offers, promotions, account activity, and other relevant updates.
You can manage notification permissions through your device settings.
When you use the App, certain technical information may be collected automatically for security, analytics, troubleshooting, and performance purposes.
This information may include:
The Deli may use trusted third-party services to support application functionality, analytics, notifications, location services, payment processing, and other operational requirements.
These services may include:
Third-party service providers may process certain information as required to perform services on our behalf. Their handling of information is subject to their respective privacy policies and applicable agreements.
We do not sell your personal information.
We may share information with trusted service providers only when reasonably necessary to operate The Deli application and provide its services, including:
We may also disclose information when required to do so by applicable law, regulation, legal process, or governmental request.
We retain personal information only for as long as reasonably necessary to provide our services, maintain your account, fulfill legal and regulatory requirements, resolve disputes, prevent fraud, and enforce applicable agreements.
Certain transaction and order information may need to be retained for longer periods where required for financial, operational, or legal purposes.
We value your trust and take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Users may request the deletion of their account and associated personal information through the account deletion functionality provided within The Deli application, where available, or by contacting us through our official support channels.
After receiving a valid deletion request, we will delete or anonymize the applicable personal information unless we are required to retain certain information for legal, regulatory, security, fraud prevention, accounting, or transaction record purposes.
The App may contain links to external websites or third-party services. If you select a third-party link, you may be directed to a service that is not operated by us.
We encourage you to review the privacy policies of any third-party websites or services you visit. We are not responsible for the content, privacy policies, or practices of third-party services.
The Deli application is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we become aware that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete such information.
Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information associated with your account.
You may also manage permissions such as location access and push notifications directly through your device settings.
We may update this Privacy Policy from time to time to reflect changes to The Deli application, our services, legal requirements, or business practices.
Any changes will be published on this page. We encourage users to review this Privacy Policy periodically for updates.
Last Updated: September 13, 2026
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through The Deli's official support channels.